Refund Policy
At Ajinkya Patale, we are committed to providing our customers with the highest quality of service and products. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy below for details on our process.
1. Eligibility for Refund:
- Refunds may be issued under the following circumstances:
- Product Defect: If you receive a defective product, you may be eligible for a refund. Please contact us within [number of days] days of receiving the product to initiate the refund process.
- Service Disruption: If our services are disrupted or inaccessible for an extended period, you may be eligible for a refund of any fees paid during the affected period.
- Unauthorized Charges: If you notice any unauthorized charges on your account, please contact us immediately for a refund.
2. Refund Process:
- To request a refund, please contact our customer support team at [contact email/phone number] with your order details and the reason for the refund request.
- Our team will review your request and determine if you are eligible for a refund based on our policy.
- If your refund request is approved, we will process the refund within [number of days] days of approval.
- Refunds will be issued via the original method of payment used for the purchase.
3. Non-Refundable Items:
- Certain items may not be eligible for a refund, including:
- Digital Downloads: Once a digital download has been accessed or downloaded, it is non-refundable.
- Customized Products/Services: Products or services that are customized or personalized may not be eligible for a refund.
- Services Already Rendered: Fees paid for services that have already been rendered are non-refundable.
4. Refund Disputes:
- If you believe that you are entitled to a refund but your request has been denied, you may contact us to dispute the decision.
- Our team will review your dispute and provide a resolution in a timely manner.
5. Changes to Refund Policy:
- We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Contact Us: If you have any questions or concerns about our refund policy, please contact us at support@ajinkyapatale.com for assistance.